Practical organization of the “traffic”​ flow of business transactions

Let’s imagine the following business scenario:

Fleet Company FleetCarPro needs a reliable workshop which provides maintenance for their fleets for a reasonable price, regularly and with least idle time. Secondly, instead of paying for individual vehicle inspection, FleetCarPro wants to settle outstanding invoices on a monthly base. After each service, the vehicle is picked up with a handover document with repair details. Finally, and most importantly, the workshop issues FleetCarPro a collective invoice for completed services incurred during a billing period.

Without thinking twice, what do we call the feature which helps workshops deal with similar business situations?

Dealers and customers are usually arranging service contracts if a considerable volume of business transactions is the subject. Intending to save time and money for dealers and customers alike, the workshop collects repair orders into one invoice for a billing period.

The DMS function which I am explaining here we call Collective Service Invoice.

Collective Service Invoice is becoming prevalent in various markets around the globe. Even some OEMs are quietly editing their preference, and for instance, warranty claims are settling with one individual service invoice, everything according to OEM rules and specifications. Prerequisites remain the same, practical organization of the “traffic” flow of business transactions.

In our next product release, we want to confirm our active attitude towards the market by including those functionalities, where we believe our customers get the highest business value. Our new unique solution offers the functional capability to combine service orders into one collective service invoice. Dealers can freely choose a set of customer service orders and issue it with one collective invoice at a specific point in time. We add various handy features, including handover documents, lock function, and flexible filters.

If you are the one who wants to know something extra, I attached a high-level business workflow from the DMS perspective. For more functional questions, drop me a message.

I hope you drew insight from the article.